pottery barn sofa reviews
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pottery barn sofa reviews

pottery barn sofa reviews

Pre-black Friday sale. Want to know which is the closest to your home?Take a look at the handy store locator for more information. shame on you pottery barn. Thank you, Josh K! So many bad reviews about customer service and apparently they don't care. I'll get what in the mail? They still have not arrived and sent me no emails of an updated delivery date. If Pottery Barn doesn’t improve their digital reputation in the years to come, people will pretty much boycott the brand altogether unfortunately. they offer a 20% discount if you sign up I did. Pottery Barn shoppers appreciate the look and style of their mirrors and other wall art, but some complaints about delivery were mentioned. These collections are displayed attractively on the website so you’ll be inspired to buy other items from the collection. It looked great aside from a cushion that appeared to be cut from an entirely different piece of cloth. Seriously? She was the sweetest and most helpful employee ever! If you choose a popular ready-made sofa, Pottery Barn gives you seven days to return it for a full refund. Most slipcovers are removable, replac... Leather sofas - there’s nothing quite like them when it comes to infusing a character into the living room. The worst furniture buying experience ever. They stack the merchandises to the max...they are everywhere. Will it though? On top of that, if you have cats, its NOT a good choice at all. I had to find out from the third party delivery company that brought the partial couch. Very rude!! I actually find myself seeking out the retirement age people who work there . "Andrews" had me repeat my request 3-4 times, then put me on hold. The main cause however was that the pieces installed at the factory only had two of five screws on one side and three of five on the other. I still have my eye on a few more pieces. I would actually prefer all turned legs, which would require obtaining two turned legs to replace the wheel legs. They pumpkins do look cute in my counter top though!! Since she was going to pick it up from the store, I ordered the gift wrap. We did not receive it! I did my return (over 30 days, so I get store credit, which I know). Pottery Barn is a good choice for a sleeper sofa. So we were on the hunt for a duvet cover and fell in love with a particular style, though it was a little more than we were prepared to pay. We'll go through the top picks and talk about the ins and outs of Pottery Barn's offerings. Moms and Dads don't venture to this store with your kids. It is well constructed and still a good sofa – except for the seat cushions. And you shouldn't either. The sales people are unqualified and lack the proper training. But after all, if they are not selling you something, they might as well be on a break, right? To us it was so overwhelming we got totally lost on everything in the store. 5) The fifth problem with the order is that about a week ago we discovered that although I used our $1150.00 loyalty reward certificate (and was slightly under so no further balance was due) the entire order was CHARGED TO OUR POTTERY BARN CREDIT CARD! I will never purchase an upholstered piece from them again and, as an interior designer, I will steer my clients away from buying at PB. Clicking on a collection brings up an image list of all the pieces available for purchase, including sofas. Don't get me wrong, the sales associates are generally very nice however, it takes forever to get help or check out in line. One lady put me on hold for 45 minutes. I advised Pottery Barn of the problem. She was looking at furniture ideas for the house. Keeping to the honesty theme, I've never actually purchased anything from here. I mean, when you envision yourself cuddled up after a warm apple cider with a particular duvet, then that's it, you're in the rabbit hole. Completely frustrated. I told the manager that I still have my crib in a box and I could return it and buy it again as she was not willing to do anything for it. They didn't have any of the towels I wanted in the front of the store so they grabbed them from the back. This is just to name a few of the more affordable ones as the rest are definitely beyond $1,100, which is way above (my) budget. However, you can also order free swatches of material so you can see and feel it before ordering your sofa. So, I called AGAIN. We ordered a desk and cabinet for the office and it's been a 2 month hassle. Whenever I think of going into Pottery Barn, I always laugh to myself because of how completely awkward and uncomfortable I feel every single time I go into this place. This store is a lot bigger than most of the other store we been to. I ordered a gift ( king comforter) for my daughter and her husband for Christmas. Employees are also very nice. As I started driving home, I decided to check the receipt and that's when I realized that Andrew had charged me incorrectly on three items. They are a newer location and clearly have some growing pains. As with any product, how much an item costs is almost definitely the first thing you’d consider before making the purchase. It's a Pottery Barn. When I called because I saw the price was cheaper online he told me it was because I also added on the lamp shade... fine... but his tone so nasty! I actually have a recently purchased nice bedroom, I went to this Pottery Barn because I received a coupon, When the Village at Gulfstream Park opened up, We have always had good experiences with Pottery Barn, This is my all time favorite place to shop. I quickly realised the textures, the style of furniture, it just isn't my decor taste. I have gad this couch for 5 years. I was sad when Pottery Barn moved from the Aventura Mall because I do quite a bit of shopping at that Mall. I emailed back and said I didn't understand why someone can't just pick up the phone and call them and ask what is going on. One chair is delivered today and the delivery man says - oh by the way, they cant find the other chair in the warehouse!! It depends...on the line and the price. They are expensive, though... so what I miss is finding the replica Pottery Barn like furnishings here in Calgary like in the bay area.

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